Terms of service
Last updated 1 Oct 2025
Using Housenta
Housenta connects renters and listers in Cameroon. You must provide accurate information and keep your account credentials safe.
Listings
Listers are responsible for the accuracy, legality and availability of their listings. Listings must have up to 8 photos and 3 videos and honest pricing in XAF.
Bookings and payment
Guests can pay now or reserve with a 20% fee of the total; the balance is due at check-in. A service fee of 500 XAF applies per booking. Payments run through MTN MoMo.
Cancellations
Guests can cancel from their bookings page. Reserved stays that are not paid in full at check-in may be released back to the market.
Conduct
Treat other users with respect. Fraud, harassment and off-platform payment pressure lead to removal. Keep conversations and calls in the app for your safety.
Liability
Housenta provides the marketplace but does not own listings. We are not party to the rental agreement and our liability is limited to the service fees you paid.